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Employment Opportunity — Job Description

Concierge Membership Services

Legal Associations Management is a professional Membership Organization comprised of attorneys from across the United States. We are looking for a self-motivated person to contribute to our efforts to create a personalized experience for each of the qualified attorneys and their support personnel. The ideal candidate will provide excellent service to our members, potential members and business partners via phone, email, and direct mail. 

Position Objectives:

  • Personalize and enhance the connection between the organization and the attorney member/invitee
  • Communicate membership value in a precise and professional manner
  • Confirm contact information and update internal data on every member/ potential member interaction

Responsibilities:

  • Make courtesy phone calls to qualified attorneys who have been sent an invitation via direct mail or email to ensure its receipt
  • Contact members to offer optional membership benefits with our business partners
  • Receive calls from members and potential members to assist in problem solving and benefit education
  • Confirming contact data for accuracy
  • Contacting members regarding their membership renewal payments
  • Correct database information as needed

Qualifications:

  • Experience in sales or telecommunication
  • Excellent communication and problem-solving skills
  • Ability to think on your feet in conversational settings
  • Must be able to work as an individual and part of a team
  • Willingness to learn and apply your knowledge in a fast-paced work setting
  • Strong time management skills
  • Strong data entry skills
  • Flexible and willing to help other teammates when needed
  • Experience with Microsoft Word, Excel, and Outlook

Compensation:

  • Based on experience

Apply for this position

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Apply for this position

Allowed Type(s): .pdf
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